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Support

We're here to help you with any questions or issues.

Email Support

Get help via email

For any questions, feedback, or issues, please reach out to us at:

sales@shiftedframe.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How does the AI evaluation work?

Our AI analyzes your writing across 6 skill dimensions: Imagination, Perception, Empathy, Logic, Communication, and Craft. Each submission receives personalized feedback and scores.

What are Seeds, Saplings, and Trees?

These are achievement levels that track your progress. Each evaluated writing earns a Seed. Collect Seeds to grow Saplings, which become Trees as you advance. Keep writing to unlock new content!

How do I unlock new themes and methods?

New content unlocks as you progress. Complete exercises and earn achievements to unlock new writing methods and themes. The more you write, the more content becomes available.

What happens to my evaluation credits each month?

Free tier users receive a limited number of AI evaluations when they signup. Upgrade to Premium for higher number of evaluations.

Quick Tips

  • Write at least 100 words to get meaningful feedback from the AI.
  • Use the "Save Draft" feature to save your work and continue later.
  • Try different themes and methods to develop well-rounded writing skills.
  • Review your past submissions to track your improvement over time.

Have Feedback?

We'd love to hear your suggestions for improving Writaya.

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Support & FAQ | Writaya